Delivery Information


All our parcels are despatched by Royal Mail.  

Please note that once Royal Mail has taken your package, it is their obligation to guarantee that they fulfill the service selected. There are no collections on Saturday and Sunday and all orders received after 4:30pm on Friday will be processed and despatched on Monday of the following week.


Mococo offer the best and most flexible delivery service to all our UK customers.

Delivery Time


Order Value

Cost of Delivery

2-5 Business Days* Royal Mail
Tracked 48
All £1.95
2-5 Business Days* Royal Mail
Tracked 48
Over £70 Free
1-3 Business Days**

Royal Mail
Tracked 24

All £5.95
Royal Mail Next Working Day Guaranteed **

Royal Mail Next Day

All £10.00
Royal Mail 
Saturday Guaranteed ***

 Royal Mail Saturday Guaranteed

All £10.00
Royal Mail Next Working Day Guaranteed ** Royal Mail Next Day Over £200 Free



Selected orders online will only offer 'Shipping' as a delivery option, this is because your order is being fulfilled from multiple Mococo locations and will be dispatched within 1-2 working days via Royal Mail Tracked 48 services. 

Some orders will not be eligible for Royal Mail Tracked 24, Royal Mail Next Day or Royal Mail Guaranteed Services due to fulfilment location. 

Please note that UNOde50 orders will take up to 7 days to dispatch. 

All personalised items will take longer to dispatch that normal.
ChloBo: 5 Working Days Dispatch
Daisy London: 12-14 Working Days Delivery 

** When ordered before 4.30pm Monday-Thursday. Subject to stock availability.

*** Saturday Guaranteed  - Orders must be placed by 4:30pm on Fridays.  Any order placed after this time will not be delivered that weekend but deemed for the following weekend.

*Royal Mail do not collect or deliver on bank holidays, therefore any order placed on a Bank Holiday will be processed and despatched  on the next working day.

*Any order placed on either Saturday or Sunday will not be processed until the following Monday (the next business day)

*Please note that once Royal Mail has taken your package, it is up to Royal Mail to guarantee they fulfill their service obligations. Next Day Delivery is an estimation, not a guarantee. We recommend you select Special Guaranteed Delivery at the checkout if your parcel is needed urgently.
*Please note, we are unable to provide free returns labels outside of the UK and we are unable to reimburse return postage costs for items returned from outside of the UK.

How do I track my delivery?
You will receive an email once your order is despatched, which has a reference number that you can use to track your parcel on the Royal Mail Track and Trace website:

If customers use a parcel forwarding service, we are not liable for the item not arriving or going missing after it leaves the UK.